Q) Is my online transaction secure?
A) When you use your credit card to purchase items using our website, rest assured that the transaction is secure. Our server uses SSL technology, a protocol that encrypts communication between the Copkingo Marine web server and your browser to safeguard your personal information and guarantee privacy. SSL encryption technology works with all browsers. We never store raw magnetic strip, card validation code, or PIN block data.

Q) Is it secure to pay using PayPal?
A) When you check out using PayPal, you are sharing your payment information directly with PayPal; Copkingo Marine will never see or in any other way have access to your PayPal account credentials, or your credit card, debit card or Venmo information. If a customer feels one of their payment accounts have been compromised after paying with PayPal, the customer should directly communicate with PayPal customer service. There is no way for payment information submitted to PayPal to be accessed, hacked or otherwise jeopardized via the Copkingo Marine payment vault.   

Q) How do I know if an item is in stock?
A) You can see the stock status of parts and accessories on each individual product page. Simply navigate to the product using the site search or the diagram page for OEM parts. Directly below the quantity selection area you will see stock availability information. In stock items will ship the within 1-2 business days. Out of stock items usually ship within 3-5 business days, but may take 7 or more business days (exact time frame will be noted on the product page).

Q) How can you sell so cheap?
A) Copkingo Marine is known for its deep discounted prices. We accomplish this by buying in bulk and keeping our distribution centers stocked. Buying in bulk saves us money, and we pass that savings onto you, the customer.

Q) Do the products sold by you come with a warranty?
A) As a seller of power equipment, we purchase from several hundred manufacturers. Most of these manufacturers have a warranty for their product line, a copy of which is available upon request. Contact us for a copy of a specific manufacturer's warranty information. Copkingo Marine does not offer warranties, expressed or implied, other than what is offered by the manufacturers.

Q) Is shipping included in your prices?
A) Shipping to the customer's location is extra and will be priced according to the size and weight of the order and the order destination zip code. See our Shipping Policies for information specific to your order and location

Q) What is your privacy policy?
A) We recognize the importance of protecting the privacy of our customers. All personal identifying information is treated confidentially by Boats.net and is never shared, sold, or otherwise disclosed to any third party. We will only use your email address to contact you about your order unless you ask to receive email communication from us. If you ask to receive email communication from us, we will periodically send you email updates, discounts and news. If you do not want to receive any email from us, just click the unsubscribe button at the bottom of any email and we'll remove you from our list immediately. Read our Terms of Service for more information about our privacy policies.